SEASONAL CUSTOMER SERVICE AGENT Jobs in Rochester, NY | Sutherland Global Services

  SEASONAL CUSTOMER SERVICE AGENT Job in Rochester, NY

Sutherland Global Services
Rochester, NY

Posted Wednesday, October 24, 2018

Job Description:

Sutherland is seeking a motivated and passionate person to join us as a Seasonal Customer Service Agent.
If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
We Will Give You:
• Skills for life
• The chance to work with people who will become your second family
• A workplace that’s never boring
• The opportunity to make someone’s day
• Rewards and recognition
Our most successful candidates will have:
• High school diploma or GED
• Excellent verbal and written communication skills
• Multi-tasking skills
• Microsoft Office (Outlook, Word, Excel)
• Customer Service Experience


Role Profile

· Provide an exceptional customer experience by ensuring our customers are always the #1 priority

· Determine customer needs based on personal features and other

· Maintain professionalism always representing our client to the highest standard

· Adhere to training and development opportunities provided by managers

· Meet all call Quality Assurance requirements

· Participate in ongoing coaching and training sessions to ensure success in the position

We Will Give You:

· Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity

· The chance to work with people who will become your second family

· A workplace that’s never boring

· The opportunity to make someone’s day, every day

· Rewards and recognition as you blaze your own trail and ignite your career

Qualifications

Our most successful candidates will have:
High school diploma or GED
Demonstrated ability to perform in a fast pace environment in order to support our high volume of inbound calls.
Excellent verbal and written communication skills; proficient reading skills required
Multi-tasking skills, showcased through the use of several applications.
True understanding of PC keyboarding skills; Advanced Browser Knowledge and Basic Microsoft Office (Outlook, Word, Excel) experience required.
Customer Service Experience Required

Apply Now to the link: http://adtrk.tw/Ym1Bo

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